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How das88 Handles Your Personal Information

Your account data and payment details — including anything linked to your DANA, OVO, or GoPay wallet — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account data clarityDANA, OVO, GoPay wallet contextYour rights to access and updateNo data sold to third partiesContact path for data requests
das88 How das88 Handles Your Personal Information
DATA REQUEST CONTACT

Reach Us About Your Privacy

If you need to access, correct, or ask us to delete data tied to your account — including payment records from DANA, OVO, or GoPay transactions — our support team handles these requests directly. Use the contact path that works best for you. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt when your request is logged.

Live Chat Start a live chat session from your account dashboard. This is the fastest path for data access or correction requests tied to your active account.
Email Support Send your privacy or data request to our support email. Include your registered account details so we can locate your data and respond accurately.
Account Help Centre Log in to the Help Centre to submit a formal data request form. This creates a tracked reference number so you can follow the status of your request.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply specific technical and process controls to the data we hold about you. These cover how your account credentials are stored, how payment data flows through our system, how cookies interact with your session, and how long we retain records after account activity. Each area below reflects the actual practices in place on the platform.

Account Security

Your login credentials are stored in encrypted form. Account access uses OTP verification tied to your registered mobile number, so unauthorised logins are blocked at the session level.

Cookies and Session Data

We use session cookies to keep you logged in and to remember your lobby preferences. You can clear these from your browser or mobile app settings at any time without losing your account data.

Payment Data Retention

Transaction records for DANA, OVO, and GoPay deposits and withdrawals are retained for as long as required by applicable financial record-keeping rules, then deleted or anonymised.

Your Right to Request Changes

You can ask us to correct inaccurate account data or request deletion of non-essential records. Submit your request via live chat or the Help Centre and we will confirm the outcome in writing.

Common Questions About Your Privacy on das88

These questions reflect what account holders commonly ask about data collection, storage, wallet privacy, and how to act on their rights. If your question is not covered here, contact our support team directly through your account dashboard.

We collect your name, email, mobile number and any wallet identifiers you provide for DANA, OVO, or GoPay. We also log your device type and IP address for security purposes.

We only share data with third parties who process your transactions — such as payment processors for OVO or GoPay. We do not sell your data to advertisers or unrelated external services.

Account data is retained while your account is active and for a period after closure as required by applicable rules. Payment records from DANA, OVO, and GoPay transactions are kept in line with financial compliance requirements.

Yes. You can request deletion of non-essential personal data via the Help Centre or live chat. We will confirm what can be removed and notify you once the action is complete.

Log in to your account settings to update your contact details directly. For changes to verified identity documents or wallet details, contact support through live chat to complete the update securely.

Yes, we use session cookies for login continuity and lobby preferences. You can clear or block cookies through your browser or mobile settings; this will not delete your saved account data.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.